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Troubleshooting Identity Manager 49
Issues with invoking installer in the GUI mode
Possible Cause: An error message displays when integrated installer is invoked in the GUI mode
if the required RPMs are not present in the system. The integrated installer
automatically switches to the console mode, which is not supported.
Action: Install the required RPMs before invoking the Identity Manager installer.
See Identity Manager 4.0.1 Readme (http://www.novell.com/documentation/
idm401/readme/data/idm401_readme.html#bwnkb9a) for a list of RPMs
required for a successful installation and configuration of Identity Manager.
Tree name is auto generated when the tree name already exists
Source: The integrated installer tries to automatically generate the tree name if that tree
name already exists.
Secondary server installation
Explanation: The integrated installer adds the replica holding the server object on all
secondary server installations. It waits for the replica to turn on.
Check for free ports before starting the installation
Explanation: Some services might not run because the ports required by them are occupied.
Action: Ensure that the following ports are free before you start the installation. Run the
netstat -anp | egrep
command to check if these ports are free.
netstat -anp | egrep
':(524|389|636|8028|8030|8090|8000|7707|8006
|8009|8081|8443|8009|8080|8443|1199|1198|119
0|3973|4544|4545|4546|4557|4812|4813|8109|81
83|8180|8543|29007|37022|8180|10013|10014|61
616|61617|1514|15432|5556|1289|1443|1468)'
For more information, see Section 3.3, “Ports Used by the Identity Manager
Services,” on page 20.
Detecting the current state of the system
Explanation: Ensure that you back up the installer state file. The integrated state file is an
important configuration file used by the installer for information including the
current state of the system, installed components, configured components, or
uninstalled components.
Action: Locate the state file, then take a back up of the file.
Linux/Solaris: The back up file is in the
/etc/opt/novell/idm/install/
conf/install_state.conf
location.
Windows: The back up file is in the
C:\Novell\conf\install_state.conf
location.
- Integrated Installation Guide 1
- Legal Notices 2
- Novell Trademarks 2
- Third-Party Materials 2
- Contents 3
- About This Guide 5
- Integrated Installer Overview 7
- 1.2 Identity Vault Structure 8
- 1.2.1 Security 9
- 1.2.2 Data 10
- 1.2.3 System 10
- 1.3 Configuring Drivers 11
- Identity Manager Components 13
- 2.1.1 Supported Processors 14
- 2.2 Auditing and Reporting 15
- 2.3 User Application 16
- 2.5.1 Web Browsers 17
- System Requirements 19
- 3.2 Resource Requirements 20
- System Requirements 21 21
- Installing Identity Manager 23
- 4.2.1 Installation 26
- 4.2.2 Configuration 27
- Creating a New Tree 28
- Identity Reporting Module 30
- Event Auditing Service 31
- Adding to an Existing Tree 32
- Metadirectory Server 33
- 4.4.1 Silent Installation 36
- 4.4.2 Silent Configuration 36
- 4.5.1 Prerequisites 37
- 4.5.2 GUI Installation 37
- 4.5.3 Silent Installation 38
- Products 41
- 5.5 Activating Analyzer 43
- Upgrading Identity Manager 45
- Installation issues 47
- Secondary server installation 49
- Uninstalling Identity Manager 53
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